Terms of Service

These Terms of Service (the "ToS") applies with respect to the usage of the Platform (defined hereinafter) and the services offered by Panwars Education ("Panwars Education", "we", or "us"), a MSME Firm incorporated under the Government of India - Ministry of Micro, Small & Medium Enterprises ,  UDYAM REGISTRATION NUMBER UDYAM-KA-25-0037637 as amended and having its Remote Workplace, India. we conducts its business under the brand titled "Panwars Education", These Terms of Service shall mutatis mutandis apply to mobile apps, WhatsApp groups, Facebook groups, Instagram pages, Facebook pages, email/SMS/phone communications and other communication forums/media hosted by Panwars Education, which shall be deemed to be part of the Platform (defined hereinafter). Your usage of the Panwars Education Services (defined hereinafter) is subject to your explicit acceptance of these ToS. The terms contained in our privacy policy available at ( "privacy policy"), or any other policy of Panwars Education related to its Services are incorporated into these ToS by this reference. Your acceptance of the same will irrevocably and unconditionally bind you to comply with and abide by all the obligations and conditions stipulated herein (unless otherwise explicitly made optional). After your initial confirmation/consent, you will be assumed to continue consenting to these ToS until you explicitly withdraw your consent by notifying Panwars Education of the same in writing. If an executed agreement exists between You and Panwars Education in relation to its Services, any deviations from these ToS shall only apply when explicitly agreed in writing between the parties to such an agreement. IF YOU DO NOT AGREE TO BE BOUND BY ALL CONDITIONS/CLAUSES CAPTURED IN THESE TOS, PLEASE DO NOT USE THE PLATFORM OR SERVICES.

Updation of Terms

These ToS may be updated, amended, modified or revised by us from time to time. Each such updation or modification to the ToS will be communicated to you via email, through the Website or any other medium. Your continued use of the Panwars Education Services after any such changes shall constitute your consent to such changes. We encourage you to refer to these ToS from time to time to ensure that you are aware of any additions, revisions, amendments or modifications that we may have made.

Service(s) provided to Users

Panwars Education allows its users to access various training programs on UPSKILLING designed by Panwars Education for undergraduates and professionals, including or any other program or application that Panwars Education introduces from time to time (hereinafter collectively referred to as "Service(s)" or "Panwars Education Service(s)" and each of these training programs shall be referred to as a "Program" and collectively as "Programs"). Panwars Education reserves the right, in its sole discretion, to add, change, suspend, or discontinue all or any part of its Services at any time. Your continued use of Panwars Education Services following the posting of any changes to the same (including the addition or removal of features) constitutes your acceptance of those changes. Any information you provide to us for the purposes of registering and setting up your account (as specified below) shall be considered as accurate, complete and updated. You are solely responsible for the activity that occurs on your account (including those of others authorised to access and operate your account) and for maintaining the security of your account and any information you input. We are not responsible for the accuracy or legitimacy of any information, data, or User Data uploaded or posted on the Platform. For the purposes of clarity, as long as your account is accessed with the correct login credentials and unless you notify us of any unauthorised access, you shall be solely responsible for all actions/defaults related to your account.

In consideration of your acceptance of these ToS and if applicable, any subscription agreement (or any other similar agreement) executed between you and Panwars Education, Panwars Education grants the User a personal, non- exclusive, non-transferable, non-sublicensable, revocable limited license to access and use the Platform and Services, in accordance with the ToS.

Registration and Account Integrity

As part of the registration process, you will need to read our ToS, and also provide us with your name, your phone number, your email ID and in certain scenarios, contact information of your parents/guardian. We would not at any time request you to provide us with access to your password, unless you have given us explicit written permission to access your account pursuant to a request for assistance or support.

It is your responsibility to ensure that the information you provide is accurate, secure, and not misleading. You cannot create an account username and password using (i) the names and information of another person; or (ii) using words that are the trademarks or the property of another party (including ours); or (iii) words that are vulgar, obscene or in any other way inappropriate. You agree and confirm that you will never use another User's account nor provide access to your account to any third- party. You agree and acknowledge that you are solely responsible for the activities that occur on your account, and you shall keep your account password secure and not share the same with anyone. You must notify Panwars Education immediately of any breach of security or unauthorized use of your account. At no point in time will Panwars Education be liable for any losses caused by any unauthorized use of your account, and you shall solely be liable for the losses caused to Panwars Education or others due to such unauthorized use, if any.

You shall be solely responsible for obtaining and maintaining any equipment or ancillary services necessary to connect to, access, receive Panwars Education Services or use the Platform, including, without limitation, hardware devices, software, and other internet, wireless, broadband, phone or other mobile communication device connection services. You shall be solely responsible for ensuring that such equipment or ancillary services are compatible with the Platform, and you shall be responsible for all charges incurred in connection with the use of the Platform or Panwars Education Services in connection with all such equipment and ancillary services.

Use of your Information and User Data

All User Data that you create, transmit, transfer to us, submit, display or otherwise make available while using Panwars Education Services, should only be information that you own or have the right to use or share (as may be applicable). If you transfer any personally identifiable information to us, we will assume that you have informed the person concerned and procured the necessary consent for such transfer, sharing, processing and/or using the information on the Platform and/or in respect of the Services. We may use the above information as per our Privacy Policy and in accordance with applicable laws.

While we make commercially reasonable efforts to ensure that the data stored on our servers is persistent and always available to our Users, we will not be responsible in the event of failure of the third-party servers or any other factors outside our reasonable control, that may cause the User Data to be permanently deleted, irretrievable, or temporarily inaccessible.

Third Party Links and Services

We use multiple third-party service providers in order to power and provide you with the Panwars Education Services. In this process, we share the User Data with some of the third-party service providers, as is necessary to enable them to provide the requisite services. We will attempt to ensure that all our third- party service providers are bound by and adhere to the same obligations of confidentiality and data privacy as we guarantee to you. The Platform may include links to any third-party websites. Panwars Education has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party website. By using the Platform, you expressly release Panwars Education from any liability arising from your use of any third-party website or services.

Rules and Acceptable Usage Policy

As a condition of use, you promise not to use Panwars Education Services for any purpose that is prohibited by these ToS, by law, or other rules or policies implemented by us from time to time. The Panwars Education Services and Panwars Education Content is provided only for your own personal, non-commercial use. You agree to notify us immediately in case you observe any other User breaching the terms contained herein or any policy associated with the Programs.

While using the Platform, you shall not:

Furthermore, you shall not (directly or indirectly):

Content Ownership and Copyright Conditions of Access

The Platform and the Panwars Education Content, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds, artwork and computer code are owned and controlled by Panwars Education and/or its licensors and the design, structure, selection, expression and arrangement of such content mentioned hereinabove is protected by copyright, patent and trademark laws, and other applicable laws on intellectual property rights. We reserve all rights, title, and ownership in and to the Platform and Panwars Education Content.

Panwars Education logos, trademarks and service marks that may appear on the Platform, including but not limited to "Panwars Education", are the property of Panwars Education and are protected under applicable laws on intellectual property rights.

Your copying, distributing, displaying, reproducing, modifying, or in any other way using of Panwars Education Content in any manner not specified in these ToS, will be a violation of copyright and other intellectual property rights and Panwars Education reserves its rights under applicable law accordingly.

You shall, at all times, remain the complete owner and retain all rights and title in and to the User Data. This includes assuming liability and responsibility in cases where the User Data breaches any conditions of confidentiality, any intellectual property rights, or any other third-party rights. By posting any User Data through Panwars Education Services, you grant Panwars Education and its affiliates, a worldwide, non-exclusive, royalty- free, irrevocable, sub-licensable and transferable license to use, copy, reformat, modify, translate, display, sell, create derivative works and distribute such User Data for or in connection with the use of the Panwars Education Services.

Reviews and Feedback

You agree that we may contact you through telephone, email, SMS, or any other electronic means of communication for the purpose of:

Any feedback provided by you may be used by Panwars Education without any restriction or obligation to compensate you, and we are under no obligation to keep such feedback confidential.

Rights and Obligations relating to the Content

You are prohibited from:

You shall not host, display, upload, modify, publish, transmit, update or share any information/content that:

You understand that while using the Platform, you may be exposed to User Data pertaining to other Users, and that Panwars Education is not responsible for such User Data. You further understand and acknowledge that you may be exposed to User Data that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have againstPanwars Education in relation thereto.

Panwars Education shall, upon obtaining knowledge by itself or been brought to actual knowledge in writing or through email about any breach of the above conditions, may temporarily suspend/delete your account, impose penalties, or take any other actions that PW Skills may deem fit. We shall also be hello@panwarseducation.com entitled to preserve such information and produce such records before governmental and/or judicial and/or regulatory authorities for investigation purposes as may be required by applicable law.

In your use of the Platform, you will at all times comply with all applicable laws and regulations. In case of non-compliance with any applicable laws, rules or regulations, or this ToS by a User, we shall have the right to immediately terminate your access or usage rights to the Platform and to remove non- compliant User Data from the Platform. Panwars Education shall not be liable to refund any fees/consideration collected from a Customer in case such Customer' access to the Platform is terminated by Panwars Education for any reason detailed herein.

In the course of your usage of the Panwars Education Services, you may post reviews, comments, suggestions, ideas, questions and other content, or send any other communications as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing any third party' intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any other form of spam. Further, you hereby grant Panwars Education a limited, royalty-free, worldwide, non- exclusive license to use the User Data (including the contents specified herein) in further developing the Platform and for the purpose of its marketing or promotional activities.

Support

Panwars Education offers online support tools. You may access support resources or contact our support team by emailing us at hello@panwarseducation.com. Panwars Education shall use commercially reasonable efforts to respond to your request for support, or to fix any problems you may be having, as is applicable. Any suggestions by Panwars Education to you regarding use of the Platform shall not be construed as a warranty.

Termination

Panwars Education reserves the right to suspend or terminate your access to the Platform and the services with or without notice and to exercise any other remedy available under law, in cases where:

Once temporarily suspended, indefinitely suspended or terminated, you may not continue to use the Platform under the same account, a different account or re-register under a new account. Panwars Education may destroy and/or delete all the data and other information related to your account as per its discretion. All provisions of the ToS, which by their nature should survive termination, shall survive termination, including without limitation, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

THE PANWARS EDCATION SERVICES AND THE PW SKILLS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND ARE WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. PANWARS EDUCATION AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, SPONSORS AND PARTNERS DO NOT WARRANT THAT: (A) THE PANWARS EDUCATION SERVICES AND THE PLATFORM WILL BE SECURE, ERROR-FREE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE PLATFORM WILL MEET YOUR REQUIREMENTS. THE PW SKILLS SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. PANWARS EDUCATION IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. YOUR USE OF THE PLATFORM AND THE PANWARS EDUCATION SERVICES IS SOLELY AT YOUR OWN RISK.

You will be awarded a certificate of successful completion of a Program ("Program Certificate") upon fulfilling the criteria and requirements of Panwars Education, which PW Skills may update from time to time. The decision to award any such Program Certificate or other acknowledgement of successful completion of a Program, would be solely at Panwars Education discretion. Panwars Education may choose not to offer any such Program Certificate or other acknowledgement of successful completion, for some Programs. Panwars Education may decide at its sole discretion whether to provide a record concerning a Customer's performance in a Program. The format of any certificate, credential or other acknowledgement, and of any performance, provided by Panwars Education relating to a Program will be determined by Panwars Education at its sole discretion and may vary as per the Program.

Panwars Education has no obligation to have its services, contents, programs and Certificates to be recognized by or affiliated to any educational institution or accreditation organization. PW Skills provides education related services through the Platform. The Platform or the Panwars Education Services MUST NOT be construed as a university. The Users understand and acknowledge that Panwars Educationcannot award certificates which are recognised by any regulatory body such as the All India Council for Technical Education or University Grants Commission.

It is the sole responsibility of the Customer enrolling into a Program to check the accuracy of, and evaluate the suitability and relevance of, the Program elected. The enrolment into a Program is non- transferable.

You acknowledge that certain parts of the Platform may be enabled by third-party service providers, and you agree to abide by their terms and conditions to the extent such terms are applicable to you. Panwars Education shall not be responsible for any disruption of its Services caused by any such third-party service provider.

Indemnification

You shall defend, indemnify, and hold harmless Panwars Education, its affiliates, subsidiaries and each of its, and its affiliates' and subsidiaries' employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys' fees, that arise from or relate to (i) your use or misuse of, or access to, the Platform and/or Panwars Education Services; (ii) your violation of the ToS or any applicable law; (iii) your violation of any rights of a third party in relation to the usage of the Platform. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in connection therewith.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PANWARS EDUCATION (NOR ITS DIRECTORS, EMPLOYEES, AGENTS, SPONSORS, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, LICENSORS OR RESELLERS,) BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICE (I) FOR ANY LOST PROFITS, DATA LOSS, LOSS OF GOODWILL OR OPPORTUNITY, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER; OR (II) FOR YOUR RELIANCE ON THE PW SKILLS SERVICES; OR (III) FOR ANY DIRECT DAMAGES IN EXCESS (IN THE AGGREGATE) OF ONE THOUSAND RUPEES (INR 1,000/-); OR (IV) FOR ANY MATTER BEYOND ITS REASONABLE CONTROL, EVEN IF PANWARS EDUCATION HAS BEEN ADVISED OF THE POSSIBILITY OF ANY OF THE AFOREMENTIONED DAMAGES.

Governing Law

The ToS shall be governed by and construed in accordance with the laws of India without regard to the conflict of laws provisions thereof. All claims, differences and disputes arising under or in connection with or in relation hereto the Platform, the ToS or any transactions entered into on or through the Platform shall be subject to the exclusive jurisdiction of the courts , India and you hereby accede to and accept the jurisdiction of such courts.

Payments

Unless otherwise expressly agreed in writing by Panwars Education, full payment for enrolment and participation in a Program is required at the time of registration. To make payment for any Program or to purchase any services or products offered by Panwars Education through the Platform, you must have internet access and a current valid accepted payment method as indicated on the Platform ("Payment Method"). Panwars Education does not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms/policies of such third-party payment provider. You agree that in case Panwars Education third-party payment provider stores any such information, Panwars Education will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information as per its terms/policies. Panwars Education shall in no way be liable for loss of such information or any loss incurred by you due to the misuse of such information and Panwars Education shall not be obligated to reimburse you for any such loss or to hold you harmless in any manner. You also agree to pay all applicable fees for the payments made through the Platform.

Panwars Education does not support all payment methods, currencies or locations for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrolment/purchase. Your transactions on the Platform may be subject to foreign exchange fees or exchange rates.

Refund Policy

When the customer buys our products/services, the purchase is not entitled to any refund. For example, if a customer buys any online batch/service, it is non-refundable. However, if a customer purchases any batch by mistake, they can request to change it to another batch of the same amount within 10 days of the purchase. Therefore, the customer should check the complete system and decide to make payment in the case of books. Furthermore, if the product received is damaged/lost by the courier partner, the customer is entitled to a replacement. However, in case of a wrong address given or notes not accepted by customers, the purchase will not be entitled to a refund.

Pause Feature

Our Programs' pace and workload can be varied by the learners as per their needs. We have enabled a “Pause” feature through which a learner enrolled in the new Panwars Education Programs may opt to pause their program for a maximum of Three (3) months in the entire duration of the program. During this pause period, access to previous recordings and doubt resolution will be available to the learner. No new lectures will be added during the pause period. If a learner opts to pause a program beyond the above- mentioned limit of Three (3) months, each additional month of Pause shall be chargeable at an amount determined by Panwars Education in its sole discretion, and such amount may be updated from time to time, exclusive of applicable taxes, and shall be subject to Panwars Education specific approval.

Policy by NDNC

By using the Website and/or registering yourself at www.panwarseducation.com you authorise us to contact you via email or phone call or sms and offer you our services, imparting product knowledge, offer promotional offers running on website & offers offered by the associated third parties, for which reasons, personally identifiable information may be collected. And irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorise us to give you a call from Panwars Education for the above-mentioned purposes till 365 days of your registration with us. This Privacy Policy covers Panwars Education treatment of personally identifiable information that it collects when you are on the Panwars Education site, and when you use its services. This policy also covers Panwars Education treatment of personally identifiable information that Panwars Education business partner shares with Panwars Education. This policy does not apply to the certain Panwars Education products or services, when you visit Panwars Education pages, and when you enter promotions.

Panwars Education may also receive personally identifiable information from our business partners. When you registered with Panwars Education, we ask for your first name, last name, contact no, email, Date of Birth and gender. Once you register with Panwars Education and sign in to our services, you are not anonymous to us. Also during registration, you may be requested to register your mobile phone and email id, pager, or other device to receive text messages, and other services to your wireless device. By registration you authorise us to send sms/email alerts to you for your login details and any other service requirements or some advertising messages/emails from us.

Copyright Infringement Notice

If a User believes in good faith that his/her copyright has been infringed, the User may provide us with a written communication which contains:

The Copyright infringement notice needs to be sent to the following address:

Attention: Panwars Education

Address: Remote Workplace

Email: hello@panwarseducation.com

Miscellaneous

Contact Us

In the event you have any queries/complaints regarding usage of the Platform, including but not limited to reporting any violation of these Terms of Service, please contact our, at hello@panwarseducation.com . The firm will be redressed in the manner provided under the Information Technology Act, 2000 and rules framed thereunder.

Definitions

The following defined terms having their respective meanings as provided below have been used in these ToS:

"Customer" refers to any User who has paid and subscribed to any of the Programs, which may include execution of a subscription agreement (or any similar agreement executed between such User and Panwars Education) or firm with certain additional terms by the User in this regard;"Platform" shall mean the website www.panwarseducation.com , and any other platform (including chat groups, PW Skills hosted social media forums/pages and webpages) which may allow you to access and/or use the Panwars Education Services via any other device/medium; "Panwars Education Content" means and includes all questionnaires, interview ideas, study/course material in any format, ideas, concepts, inventions, systems, platforms, software, interfaces, tools, utilities, templates, forms, techniques, design formats, methods, processes, algorithms, know-how, trade secrets, and other technologies and information acquired, created, developed or licensed independently by us, prior to or outside the scope of these ToS and any improvement, modification, extension or other derivative works thereof and all intellectual property rights thereto. Panwars Education Content excludes all User Data;

"User Data" means all electronic data, information, or other content submitted or provided by a User to be stored, collected or processed by us in connection with such User's authorised use of the Panwars Education Services; “You” or “User” shall mean any user of the Platform.

These Terms of Service constitute an 'electronic record' within the meaning of the applicable law (including the Information Technology Act, 2000) and is generated by a computer system and does not require any physical or digital signatures

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